Nerdy Ape Gaming Customer Reviews
Stephen Hall
4 months ago via Google
My son ordered a custom build and we reached out to Jay at Nerdy Ape Gaming to help with some challenging tech questions. He spent hours with us getting everything squared away. A solid dude with first-class customer service! 5 stars!
Chris McCain
a month ago via Google
I can't express the satisfaction of the MOST AWESOME experience I've had with the help I've received from NAG & I'm not even an established customer. I was in a bind with a late to start building a new gaming PC for my daughter's 2022 Christmas gift. This was my first build. I didn't really know how to proceed early on, so I started calling around on Friday 2/23/22 to get help with a cable part x2 that I thought I "needed" to finish this before Christmas morning. Jay was the only friendly one in Lafayette that I was able to get in touch with via phone. I didn't buy anything from him yet he ended up troubleshooting my issues only via phone & a few pics I emailed him! I had this PC build done & up & running perfectly by early Christmas Eve...only about 32 hours after first phone contact with them. Jay did all of this help on the holiday weekend during his time with family & all the things most Americans experience during the major holidays...especially Christmas. He called me on his own initiative to ask how things went & seemed genuinely helpful. He asked if I could send pics of the end product to see what I was able to finish for my daughter for her Christmas. He asked nothing of me by the way of buying anything & said he was happy to help & make sure that I was able to give my daughter this gift on our Christmas morning. Truly amazing & I was able to get this build done despite I had never done this before. Now I'm empowered with the knowledge & confidence that I can build a second one probably with no issues. I plan to do just that hopefully soon. It's good to know you can count on certain folks to help you out in a real bind with apparent real concern. This is a great way to earn people's business! A big salute to Nerdy Ape Gaming! Thanks, again!
Joshua McGirt
2 months ago via Google
AMAZING customer service, I mean beyond amazing. They helped me compare prices, told me what was best for what. Why I should go with one instead off the other. Why one was rated a little above another. Just taught me more than I knew being a beginner. I felt like a kid in a candy shop. Without their help I would’ve been lost. They are an amazing company.
Josh Wiseman
a week ago via Google
Nerdy Ape is great to work with. They gave my several options for a custom PC build, then refined them from there. I am computer illiterate but Jay explained everything simply and clearly. The computer was built quickly, shipped to my house, and I received great support. I also appreciated that the computer isn't bogged down with apps and programs that typically come with a new computer. You get just what you need and it's built to your specs and price point. GREAT EXPERIENCE and AWESOME post build support! Thanks Nerdy Ape!
Garrison Parker
5 months ago via Google
Last week my PC failed and I needed to find somebody who would make diagnosing the issue and replacing the necessary parts as easy as possible. Luckily I found Nerdy Ape Gaming and they spent so much time to help me pick new parts and narrow down the issue. On top of that, they were able to order the part, get it installed, and get it back to me within a few days after dropping it off with them. I was honestly surprised with the turn-around and how they would take time out of their day to pick parts, help with questions, and have casual conversations which made me trust their quality and judgement. I also really appreciated the transparency with the terms & conditions they sent over + the tracking info for the part they ordered. If I need future upgrades or builds I will definitely go to Nerdy Apes first and I'd recommend the same for others! (Disregard the RGB colors, I still need to change it haha)
Trustpilot Customer Reviews
Chris M.
via Trustpilot
I can't express the MOST AWESOME experience I've had with the help I've received from NAG & I'm not even a business customer (yet). I was in a late to start building a new gaming PC for my daughter's 2022 Christmas gift. I didn't know what I was doing so I started calling around on Friday 2/23/22 to get help with at cable part x2 that I thought I "needed" to finish this before Christmas morning. Jay was the only friendly one in Lafayette that I was able to get in touch with via phone. I didn't buy anything from him yet he ended up troubleshooting my issues only via phone & a few pics I emailed him! I had this PC build done & up & running perfectly by early Christmas Eve...only about 32 hours after first phone contact with them. Jay did all of this help on the holiday weekend during his time with family & all the things most Americans experience during the major holidays...especially Christmas. He called me on his own initiative to ask how things went & seemed genuinely helpful. He asked if I could send pics of the end product to see what I was able to finish for my daughter for her Christmas. He asked nothing of me by the way of buying anything & said he was happy to help & make sure that I was able to give my daughter this gift on our Christmas morning. Truly amazing & I was able to get this build done despite I had never done this before. Now I'm empowered with the knowledge & confidence that I can build a second one probably with no issues. I plan to do just that hopefully soon. It's good to know you can count on certain folks to help you out in a real bind with apparent real concern. This is a great way to earn people's business! A big salute to Nerdy Ape Gaming! Thanks, again!
Joshua
via Trustpilot
AMAZING customer service, I mean beyond amazing. They helped me compare prices, told me what was best for what. Why I should go with one instead off the other. Why one was rated a little above another. Just taught me more than I knew being a beginner. I felt like a kid in a candy shop. Without their help I would’ve been lost. They are an amazing company.
Jordan Miller
via Trustpilot
I was looking for blue light glasses and Jay was so helpful and actually had exactly what I was looking for!! He answered all of my questions and made recommendations for perscription glasses that I will be coming back for!
Ryan Schwarz
via Trustpilot
I tried to build my own pc and messed it up. I decided to pay somebody to fix my build and I'm glad I chose Jay. Not only did he fix the build with the parts I had but he recommended some new parts and prevented some future problems. Next time I build a pc I'll just start with these guys first.
Alex McKinzie
via Trustpilot
J went above and beyond with my simple order of a PCIE wireless card and did everything to help out with products and even advice for it for best placement options.
Ren Nagle
via Trustpilot
I needed to upgrade my PC so i looked around online and found this store. I called to check parts and J was very helpful with making sure i knew what i needed for my PC as it's all new to me. He was patiet through all my questions and very quick to respond after i placed y order. Great and friendly service I have and will continue to mention this company to everyone i know who uses a PC.
Garrison
via Trustpilot
Last week my PC failed and I needed to find somebody who would make diagnosing the issue and replacing the necessary parts as easy as possible. Luckily I found Nerdy Ape Gaming and they spent so much time to help me pick new parts and narrow down the issue. On top of that, they were able to order the part, get it installed, and get it back to me within a few days after dropping it off with them. I was honestly surprised with the turn-around and how they would take time out of their day to pick parts, help with questions, and have casual conversations which made me trust their quality and judgement. I also really appreciated the transparency with the terms & conditions they sent over + the tracking info for the part they ordered. If I need future upgrades or builds I will definitely go to Nerdy Apes first and I'd recommend the same for others!
Chris Whitney
via Trustpilot
i was having problems with my new build and he went out of his way to help me figure out what was going on and it was quickly fixed. very good guy and cares about people!
Jeff Clarke
via Trustpilot
Perfect service, owner will answer any product questions night and day. Extensive inventory and pricing in line with the big boys of the industry
Alessio Manco
via Trustpilot
Helped me a lot with my pc when it wasn’t loading