Shipping, Return & Refund Policy – Nerdy Ape Gaming
Return & Refund Policy
If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item Nerdy Ape Gaming will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 2-4 weeks for your return to be processed.
Discounted items and items purchased with points/Gorilla coins are not eligible for a return.
Any points/Gorilla coins earned for the purchase of the item or items being returned, will be removed from your account
Nerdy Ape Gaming will not issue refunds for products purchased through any entities besides NerdyApeGaming.com
such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee.
Items eligible for refunds or exchange must not be damaged in any way other then the condition the item arrived to the customer in, this includes scratches, dents, burns, etc.
If item was received with any issues like scratches, dents , burns etc… It is customers responsibly to take photo graphed proof and share with staff at Nerdy Ape Gaming!
We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return, This includes the checking of all S/N, and to try to mimic the issue with the return, If Nerdy Ape Gaming is not able to recreate the issue, or if no issue is found, Nerdy Ape Gaming will not be required to give a refund or replacement, In stead we would help the customer with getting a replacement from the manufacture!
Thank you for visiting and shopping at Nerdy Ape Gaming . Following are the terms and
conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-5 business days.
Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone..
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time
FedEx Standard 3-5 business days Free
FedEx Two Days 2 business days $15.95
FedEx Overnight * 1-2 business days $25.95
* Overnight delivery is only available for orders with delivery addresses within the continental United
Delivery delays can occasionally occur.
Update this section based on carriers you support.